Cookies & Privacy
We keep data collection to a minimum and only use cookies where needed for essential website operation.
Who We Are
Cleeve Village Hall is the data controller for information collected through this website. Our address is Cleeve Village Hall, Main Road, Cleeve BS49 4PF.
If you have questions about how we handle your data, please contact us via our Contact page.
We keep data collection to a minimum and only use cookies where needed for essential website operation.
Who We Are
Cleeve Village Hall is the data controller for information collected through this website. Our address is Cleeve Hill Road, Cleeve BS49 4PG.
If you have questions about how we handle your data, please contact us via our Contact page.
Cookies We Use
| Cookie | Purpose | Duration |
|---|---|---|
ci_session | Session — required for committee login and CSRF protection | 2 hours |
cvh_cookie_consent | Remembers your cookie preference so the banner does not reappear | 1 year |
csrf_cookie_name | CSRF protection token for form submissions | 2 hours |
_ga, _ga_* | Google Analytics — helps us understand how visitors use the site (anonymously) | Up to 2 years |
We do not use cookies for advertising or third-party behavioural tracking. Google Analytics is used only to collect anonymous usage statistics.
Information We Collect
- Contact form: your name, email address, and message — so we can respond to your enquiry.
- Committee accounts: email address and hashed password — for authorised hall administration.
- Technical data: basic server logs (IP address, browser type) — to keep the site secure.
Google Analytics
We use Google Analytics to collect anonymous statistics about how visitors use our website. This helps us understand which pages are most popular and improve the site for everyone. Google Analytics sets cookies (such as _ga) to distinguish users, but does not identify you personally or track you across other sites.
- No advertising or remarketing features are enabled.
- IP addresses are anonymised before being sent to Google.
- Analytics data is only accessible to Cleeve Village Hall committee members.
You can opt out of analytics cookies at any time using the "Cookie Settings" button in the footer, or by installing the Google Analytics Opt-out Browser Add-on.
Legal Basis for Processing
- Legitimate interests: responding to enquiries, managing hall bookings, and maintaining website security.
- Consent: non-essential cookies (including analytics) are only set after you choose "Accept all cookies".
- Contractual necessity: committee account data is processed to manage hall operations.
How We Use Your Information
- To respond to enquiries and hall booking requests.
- To manage events and committee operations.
- To maintain website performance, safety, and reliability.
Data Retention
- Contact form messages: kept for up to 12 months, then deleted.
- Committee accounts: kept while the account is active; removed when no longer needed.
- Server logs: retained for up to 90 days for security monitoring.
Your Rights
Under UK data protection law (UK GDPR), you have the right to:
- Access the personal data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — ask us to delete your data where there is no ongoing reason to keep it.
- Restrict processing — ask us to limit how we use your data.
- Object to processing based on legitimate interests.
To exercise any of these rights, please contact us via our Contact page. We aim to respond within 30 days.
Your Choices & Complaints
You can manage or delete cookies via your browser settings. You can also change your cookie preference at any time using the "Cookie Settings" button in the page footer.
If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO).